Terms and Conditions

Terms and Conditions

The Clemo Family’s aim is to provide you with safe, peaceful and clean caravanning and camping in beautiful surroundings on a well-managed park. To achieve this we must make our Terms and Conditions clear, therefore please read this document carefully to ensure that the following meets your needs and expectations. We look forward to meeting you.

Bookings:

A 25% deposit, non refundable is required to secure bookings, this forms a contract between yourself and Little Winnick Touring Park.

Bookings are accepted on the understanding that all Terms and Conditions are observed by all guests and their visitors.

Full payment is required 28 days prior to arrival, this is non refundable once payment is made.
If you wish to amend your booking you must telephone the reception on 01726 843687 as soon as possible or email mail@littlewinnick.co.uk. Changes cannot be made within 7 days prior to arrival.

We welcome bookings for any day of the week and will try our best to meet a request regarding pitch location or a specific pitch on the park; however this is not always possible due to our flexible daily booking system.

The person making the booking must be a member of the party and be over 18 years old and will be responsible for the members of the party.

We regret that we cannot accept bookings for unaccompanied persons under 18 years of age or from same sex parties.

We regret no refunds can be made if you choose to vacate your pitch early under any circumstances.

All advance bookings during peak times must be for a minimum of two nights.

Extensions to bookings, if available, must be paid for in full at the time of agreement.
We do not accept multiple unit bookings or large bookings unless by prior agreement.

Pitches:

Pitches are approximately 8 x 8 metre. The entirety of your unit(s) must be pitched within this area and including your one vehicle per pitch. Extra vehicles must be parked elsewhere as directed on arrival.
The size of the unit (e.g. tent, caravan, trailer tent, motorhome etc) including awnings & extensions must be stipulated at the time of booking to ensure the allocated pitch is appropriate. In circumstances where the unit size including awnings, extensions, pup tents and gazebos exceeds that of the pitch booked we reserve the right to require the rearrangement of pitch equipment or to relocate or refuse accommodation which may not be refundable.

Anyone who is deemed to have pitched outside a pitch boundary or inconsiderate may be asked to re-pitch, relocated or refused accommodation which may not be refundable.

For the safety of all guests we do not allow caravans to run off large gas canisters on site.

There is a maximum of 6 persons per pitch.

One gazebo or one pup tent is allowed per pitch if it fits within the pitch after you have sited your unit.

Whilst you can select your pitch, this is only a provisional pitch number reservation, whilst we will endeavor to honour this,  we reserve the right to change your pitch number prior to arrival.

Arrivals & departures:

Pitches are available from 12noon on the day of arrival. Reserved pitches will be held until 8pm on the day of arrival. If you are delayed on your journey, please let us know as soon as possible by telephoning reception on 01726 843687. We reserve the right to re-let the pitch if you have not contacted us or arrived by 8pm. No refunds will be given for non-arrivals.

We reserve the right to delay check-in on any pitch.

All pitches must be vacated by 11am unless by prior arrangement. We reserve the right to charge for an extra night for late departures.

Dogs & other animals

A maximum of three dogs per pitch is permitted.

Dogs are to be kept on a short lead and under control at all times whilst on the park. Dogs may be exercised within the dog walking field, on a lead.

Any dog foul must be cleared up immediately.

Owners who allow their dogs off the lead or to foul without cleaning up after them will be asked to leave the site with immediate effect without a refund.

Any pet(s) must not be left unattended on a pitch at any time.

Dogs (except guide dogs) are not allowed in any of the buildings including showers/toilets, laundry, reception/shop.

Animals must be pre-booked. Little Winnick Touring Park reserves the right to refuse animals/pets both at time of booking or whilst staying. No animals can be left penned/caged over night outside.

All animals/pets must be booked onto the pitch.

Children:

Children are the responsibility of their parents or guardians at all times. All children must be under adult supervision whilst using the play equipment.

Children under 7yrs must be accompanied to the toilets, showers, laundry and shop by a parent/guardian.

All children are expected to be back at their pitch with their families by 10pm.

The site:

Little Winnick is a quiet, family park and we insist that the site is quiet between 11pm and 7am.

There is a 5 mph (walking pace) speed limit throughout the park. There must be no vehicle movements between 11pm and 7am. If you return late to the park please leave your vehicles in the late arrivals area.

We do not accept bookings for units towed by commercial vehicles (contact the park for advice).

Bicycles are allowed as long as they are ridden in a safe controlled manner.

The lighting of fires is strictly forbidden. We do allow purpose made barbeques as long as they are lifted off the ground.

Little Winnick Touring Park does not accept responsibility for any injury, loss or damage arising to any person using the site nor do we accept responsibility for any damage occasioned to personal property, motor vehicles, or pets whilst on the park.

Visitors may visit for a short time, but must report to reception on arrival. Visitors cars are not permitted on site. Guests are not permitted to allow entry to visitor through the barrier – if visitors cars are found to be on site this will terminate your booking with immediate effect and you and your visitors will be asked to leave without a refund. Visitors must vacate the site by 9pm.

Little Winnick Touring Park has an onsite security barrier. Each booking is required to supply a £10 cash refundable deposit for the use of your barrier pass throughout your stay. Barrier passes must be returned by 11am on the day of departure.

Offers

Locals Offer – Buy one night, get one free April –  May 2020 only.

The locals offer has been designed by us to encourage local people, especially families with young children to come out camping for a couple of days.  To get back into camping or to give it a go for the first time.

  • This offer is open to anyone who has a postal address in Cornwall.
  • The offer is buy one night, get one free, based on the relevant  basic pitch price, which is for a maximum of two people.  All extras, including children, adults or cars are chargable at the per night price and are not part of the offer.
  • The offer is only available on two night stays.  Stays longer than the offer are not eligiable for discount.
  • The offer can be redeemed once, per season per unit.
  • The offer is only available between 27th April – 24th May.
  • The offer is only bookable by calling us on 01726 843687.  It is not available online or via Facebook.
  • You must book in advance for this offer, it cannot be used on off the road bookings.
  • The offer cannot be added to a booking, once a booking is made.
  • We reserve the right to cancel or alter the offer at anytime.
  • The locals offers cannot reserve a specific pitch.

We apologise for such terms, however due to some guests abusing the offer, we have had to become strict on the T&C’s.

Late Summer Offer

Offer is valid on any short breaks between 2-5 days by using the code SUMMEROFFER.  The offer cannot be applied in retrospect, it can only be applied at time of booking.  The offer is valid from 17th August – 28th September 2019.

Cancellations

All bookings cancelled less that 28 days before the arrival date must be paid for in full – no refund will be given.

Deposits are non-refundable once paid.

We reserve the right to decline a booking or terminate a holiday, without a refund, if in the opinion of the proprietors or staff the unreasonable behaviour of guests may lead to a situation that could prejudice the service, safety or comfort of other guests or staff.